Privacy Policy

Effective date: 25 September 2026

Queensway Enterprises (“Queensway”, “we”, “us” or “our”) respects the privacy of visitors to this website and of individuals who contact us. This Privacy Policy explains how we collect, use, store and protect personal information submitted through this website, including information provided when sharing an investment opportunity or exploring a partnership or co-investment.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, organisation, email address, telephone number, reason for contacting Queensway, investment type, geography, capital sought or proposed commitment, a description of an investment or partnership opportunity, and any documents you choose to upload.

Please only provide information that you are authorised to share. Where an uploaded document or submission contains personal information relating to another person, you should ensure that you have an appropriate basis or permission to provide that information to us.

We may also automatically receive limited technical information when you use the website, such as IP address, browser and device information, referring pages, pages visited, timestamps, cookie information and basic website usage or security data.

2. How We Use Information

We use personal information for legitimate business purposes connected with Queensway’s activities as a family investment office. These purposes may include reviewing investment opportunities, considering potential partnerships or co-investments, responding to enquiries, conducting preliminary diligence, communicating with businesses, founders, operators, partners and advisors, maintaining appropriate business records, administering and securing the website, preventing misuse, and complying with applicable legal or regulatory obligations.

Submitting information to Queensway does not create an advisory, fiduciary, partnership, agency or other relationship and does not constitute an offer, solicitation, commitment or agreement by Queensway to invest, provide financing or enter into any transaction.

3. Investment and Partnership Submissions

Information submitted through our enquiry forms may be reviewed by relevant members of Queensway and, where reasonably necessary for evaluating an opportunity, by our professional advisors or service providers. We ask that you do not submit information that is subject to confidentiality obligations owed to another party unless you are authorised to do so.

Queensway receives and evaluates information from many sources. Unless we have entered into a separate written confidentiality agreement with you, submitting information through this website does not create a confidential, fiduciary or exclusive relationship and does not restrict Queensway from considering, pursuing or investing in other opportunities, including opportunities that may be similar to those described in a submission.

4. Legal Bases and Applicable Privacy Laws

Where applicable, we process personal information on the basis of consent, our legitimate interests in operating and protecting our business and evaluating potential investments and partnerships, steps taken at your request before entering into a relationship, and compliance with legal obligations.

We aim to handle personal information in accordance with applicable data protection and privacy laws, which may include South Africa’s Protection of Personal Information Act, 2013 (“POPIA”) and, where applicable to particular processing, other privacy laws such as the UK GDPR or EU GDPR.

5. Sharing of Information

We do not sell personal information. We may share information with Queensway personnel and relevant advisors, and with service providers that support the operation of our website, communications, hosting, cybersecurity, document handling, email delivery, analytics or other business systems. We may also disclose information where required by law, regulation, legal process or a competent authority, or where reasonably necessary to protect our rights, systems or users.

Service providers are expected to process information only for the purposes for which it has been provided and subject to appropriate confidentiality, security or data-protection obligations where applicable.

6. International Processing and Transfers

Queensway operates and evaluates investments internationally. Personal information may therefore be processed or accessed in countries other than the country in which it was originally provided. Where applicable law requires safeguards for an international transfer of personal information, we take reasonable steps to use an appropriate legal mechanism or other suitable protection.

7. Cookies, Analytics and Technical Data

This website may use essential cookies required for security, functionality and administration, as well as analytics or similar technologies where enabled. These technologies can help us understand how the website is used and improve its performance. Where required by applicable law, non-essential cookies will be used subject to the appropriate consent choices.

You can also control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

8. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including evaluating an enquiry or opportunity, maintaining business and investment records, resolving disputes, protecting our legal interests and meeting applicable legal, accounting or regulatory requirements. Retention periods may vary according to the nature of the information and our relationship with you.

Where information is no longer reasonably required, we will delete, anonymise or securely dispose of it where practicable and subject to applicable legal requirements.

9. Security

We use reasonable administrative, technical and organisational safeguards designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. No website, email system, electronic transmission or storage method can, however, be guaranteed to be completely secure.

For particularly sensitive, proprietary or confidential investment information, you may wish to contact Queensway before transmitting the material through the website.

10. Your Privacy Rights

Depending on the law applicable to you and to our processing of your information, you may have rights to request access to personal information we hold about you, ask that inaccurate information be corrected, request deletion or restriction of certain processing, object to certain processing, withdraw consent where processing relies on consent, or request information about how your personal information has been used or shared.

These rights may be subject to legal limitations, exemptions and record-retention requirements. We may need to verify your identity before responding to a privacy request.

11. Children

This website is intended for business and investment-related enquiries and is not directed at children. We do not knowingly seek to collect personal information from children through this website.

12. Third-Party Websites

This website may contain links to websites or services operated by third parties. Queensway is not responsible for the privacy, security or content practices of third-party websites. We encourage you to review their privacy notices separately.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, service providers or legal requirements. The effective date displayed at the top of this page indicates when this Policy was last updated.

14. Contact Us

For privacy-related questions or requests concerning personal information submitted through this website, please contact Queensway Enterprises at info@queenswayent.com.